NEW! Appointment System for the Food Market
In January 2025, The Bridge at Green Street is launching a new appointment system for our Food Market to better serve our neighbors.
We want to honor our neighbors by respecting their time. With this new system, appointments will be scheduled in 20-minute blocks to get you in and out as quickly as possible on your scheduled date and time.
Please take some time to review the policies and procedures below on how the appointments system will work.
Appointments Policies and Procedures
1. If you miss an appointment without notice, you will not be able to reschedule another appointment until the following month. If you miss more than three appointments in a row, you will not be able to schedule another appointment for six months.
2. If you are more than 10 minutes late, your appointment will be canceled and rescheduled for the following month.
3. If you need to cancel or reschedule your appointment, please call our appointment line (864-699-4316) and leave a message, email bridge.appointments@fbs.org, or use the “Cancel/Change Appointment” links in the confirmation email you received. An appointment cannot be changed within 24 hours of appointment time.
4. Please arrive no later than five minutes before your appointment time to get checked in. You will not be seen earlier if you arrive earlier than five minutes before your appointment.
5. If you are brand new or have not visited in the past three months, you can either schedule your first appointment with us or wait for a possible shopping spot to open that day.
6. Appointments may not be swapped with another neighbor.
7. After you have shopped and met with a Neighbor Advocate, we will offer to pray with you and then schedule your next appointment.
8. If you are shopping for another person, they will only receive their TEFAP food bag. Proxys should be renewed annually.
9. If you do not have proof of address, you will only receive your TEFAP food bag from the Market. We can help you receive an ID, if needed.